What is the Maximum Claim for FedEx?
What is the Maximum Claim for FedEx? Sometimes accidents happen, and packages get lost or damaged during transit. In these cases, it’s essential to know what you’re entitled to in terms of compensation. Here, we’ll give you an insight into the FedEx Claim Policy and how the process works.
As a shipper, it’s important to understand your rights when it comes to shipping packages with FedEx.
Let’s say you’ve been tracking your delivery with bated breath, but then the unthinkable happens- your package arrives damaged, or worse, it’s lost in transit.
In such cases, what is the maximum claim for FedEx? Let’s uncover the answers you need to know.
What is the Maximum Claim for FedEx?
FedEx provides different levels of coverage for domestic and international shipments.
However, the maximum claim depends on the service type, packaging used, and the declared value of the shipment.
Here are the coverage limits for FedEx claims:
1. Domestic Shipments
The maximum declared value per package and the maximum liability per shipment for FedEx Express shipments within the United States is $100,000.
However, the maximum declared value is restricted to $1,000 if the shipment contains commodities like cash, precious stones, jewelry, or other valuables.
FedEx Ground shipments within the U.S. also have a maximum declared value of $50,000 per package, with a maximum liability of $100,000 per shipment.
2. International Shipments
For FedEx Express international shipments, the maximum declared value varies depending on the destination country.
You should review FedEx’s International Service Guide for specific coverage limits based on the country you are shipping to.
FedEx Ground shipments to Canada have a maximum declared value of CAD 100,000 per package, with a maximum liability of CAD 100,000 per shipment.
How does the Claim Process Work?
FedEx provides a simple and straightforward process for filing claims for lost or damaged shipments.
It’s important to alert FedEx when you learn that your shipment has been missing or damaged.
You can file a claim online or by contacting FedEx’s customer service directly.
The tracking number, a description of the contents, and the package’s worth should all be included in the detailed information you provide about the cargo.
FedEx may request additional documentation, such as photos of the damaged package or the contents, invoices, or receipts, to support your claim.
Does FedEx Pay Damage Claims?
Yes, FedEx pays damage claims.
For a FedEx Express, FedEx Ground, or FedEx Freight shipment that has been damaged, misplaced, or has contents that are missing, you can submit a claim online.
After you file a claim with FedEx, the company will conduct an investigation to assess the claim’s validity.
This may involve reviewing the packaging, examining the shipment, and verifying the declared value.
FedEx aims to resolve claims quickly, but the process can take time.
However, you will have to be patient and provide any requested information promptly.
Once FedEx completes its investigation, it will notify you of the claim resolution.
If your claim is approved, FedEx will reimburse you for the declared value of the package or the repair/replacement cost of the damaged item.
FedEx will give you an explanation for the refusal if your claim is rejected.
It’s essential to know the maximum claim you can make with FedEx to protect your shipment and ensure you are fairly compensated.
